Explore Our Store Policies for Custom Apparel and Merchandise
STORE POLICY
At Pelt's Emporium, we prioritize your shopping experience by detailing our policies on custom apparel and merchandise. Our customer care ensures your questions are answered, and our privacy measures safeguard your data. Whether you're shopping or inquiring about wholesale opportunities, we aim for excellence in every interaction. Discover the ease of shopping with secure payment methods and dedicated support, tailored for your satisfaction.
Customer Care
At Pelt's Emporium, your satisfaction is our priority. Our dedicated customer care team is here to assist you with any questions, concerns, or feedback about your shopping experience. Whether you need help with product selection, order tracking, sizing information, or have concerns about your purchase, we're committed to responding promptly and finding solutions that work for you. We believe in building lasting relationships with our customers and welcome your input as we continue to improve our service. You can reach our customer care team through multiple channels—email, phone, or our contact form—and we aim to respond within 24 hours.
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We understand that shopping online can sometimes feel impersonal, which is why we go the extra mile to make you feel valued and heard. If you're unsure about sizing, need product recommendations, or want to know more about how your purchase supports Terror to Triumph, don't hesitate to reach out. Our team is knowledgeable, friendly, and genuinely invested in your experience. Your feedback helps us grow, improve, and better serve our community of survivors and supporters.
Privacy & Safety
Your privacy and security are paramount at Pelt's Emporium. We protect your personal information with industry-standard encryption and security protocols to ensure your data remains confidential and safe. We never share your information with third parties without your consent, and we comply with all applicable privacy laws and regulations. When you shop with us, you can trust that your personal details, payment information, and browsing history are handled with the utmost care and protection. Our website uses SSL encryption technology to safeguard all transactions and personal data.
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We take data protection seriously because we understand that trust is foundational to our community. Your information is only used to process your orders, improve your shopping experience, and occasionally send you updates about new products or Terror to Triumph content—and only if you've opted in. You have full control over your data and can request to view, update, or delete your information at any time. We're transparent about our practices and welcome any questions about how we handle your privacy.
Wholesale Inquiries
Interested in carrying Pelt's Emporium products in your retail location or business? We welcome wholesale inquiries from boutiques, shops, gyms, wellness centers, salons, and other retail partners who align with our mission of supporting survivors and promoting healing. Our wholesale program offers competitive pricing, flexible ordering options, and dedicated support for business partners. Whether you're looking to stock our sportswear, graphic t-shirts, accessories, or home items, we're excited to explore partnership opportunities that benefit both our businesses and our community.
To discuss wholesale opportunities, bulk orders, or partnership possibilities, please contact us directly through our Contact Us page or email us with details about your business, retail location, and product interests. We'll work with you to understand your needs, provide product samples, discuss pricing structures, and create a partnership agreement that works for everyone. Our wholesale team is committed to building strong, mutually beneficial relationships with our retail partners and helping you succeed while supporting the Terror to Triumph mission.
Payment Methods
We accept the following secure payment options for your convenience:
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• Credit/Debit Cards — We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) for fast, secure checkout.
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• PayPal — Pay securely through your PayPal account for added convenience and buyer protection.
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• Affirm — Flexible payment plans available through Affirm, allowing you to spread your purchase over time with transparent, interest-free options.
All transactions are processed through secure, encrypted payment gateways to protect your financial information. Choose the payment method that works best for you—we're here to make checkout easy and secure.